Money Back Guarantee
At TheHome.co.uk it's our aim to ensure that all our customers are happy with their purchase, but if you do find that you aren't 100% satisfied we offer an excellent 7 Day Money Back Guarantee. In addition to this, all our products a re covered by superb guarantees for peace of mind.
Price Beat Guarantee
At The Home we actively check our prices against our online competitors, which allows us to offer all our customers the lowest possible prices, and we are confident they can't be beaten. If you do happen to see an identical product advertised online at a lower price please don't hesitate to contact us and we will aim to BEAT any genuine quote by at least £5.
Call Centre Mon-Sat
We are open Mon - Fri 7am to 7pm, Saturday 10am – 6pm. We will soon open on Sundays.
Can’t find what you’re looking for? Have a question about our delivery? Or simply fancy a chat? Use our live chat feature in the bottom right hand corner for live help, right now.
Alternatively you can contact The Home for free on 0800 012 4563.
Free Delivery on Orders Over £300*
By shopping with TheHome.co.uk you can benefit from Free Delivery on all England & Wales orders over £300, which means you can save even more money.
*Delivery to England & Wales is FREE on all orders over £300. Surcharges to areas of Scotland may apply. Contact us for a quote. AB, IV, DD, PA, FK, PH, EH, KY, KW, BT, GY, IM, HS and all Scottish Islands areas incur an additional delivery cost - please contact us for a quote. Premium delivery charges are payable in all instances irrespective of order value.
The Home uses a secure payment gateway provided by the Sage Group ;needless to say that Sage Pay uses the most secure and up to date security systems to protect the consumer.
Sage Pay's systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.
Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
All transaction information passed between merchant sites and Sage Pay's systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay's servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Once on SagePay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the UK Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
As we use third party services TheHome.co.uk has no access to your credit or debit card details.
We also accept payment by cheque or bank transfer. For more details please email us.